Return Policy
Returns, Exchanges & Warranty Policy
Returns
Parts that have been correctly supplied according to the customer's order may not be returned.
Customers are responsible for return shipping costs unless the part is faulty or was supplied incorrectly.
Please note that special-order items, custom-made parts, and electrical/electronic components cannot be returned unless confirmed to be faulty.
Exchanges
Parts may be exchanged if they were supplied incorrectly or are confirmed to be faulty. Replacement parts will be dispatched once the original item has been received and inspected.
Warranty
All warranties are provided by the manufacturer and are subject to their terms and conditions. BM Parts Mall will assist with warranty claims but cannot accept liability for labour costs, installation charges, or any consequential losses.
Damaged or Missing Items
Any shortages, damaged goods, or delivery issues must be reported within 24 hours of receipt.
For all returns and warranty enquiries, please contact: